Rafael de Souza

Rafael is the Technical Lead of the Service Management Team (SMT) in India, where he plays a pivotal role in driving technical excellence and innovation within the team. The SMT is responsible for overseeing the delivery of high-quality services and solutions to clients, ensuring that projects are executed efficiently and effectively. With extensive skills in SharePoint, Sitecore, and Umbraco, he brings a wealth of knowledge and experience to our support offering.

Raf is known for his technical leadership, guiding his team with a clear vision and fostering an environment of collaboration and growth. His ability to respond quickly to challenges and inquiries has earned him a reputation for having an impressive fast response time, making him a reliable resource for both his team and clients.

Rafael’s broad knowledge of our client base allows him to understand their unique requirements and deliver customised solutions that drive success. His commitment to excellence and passion for technology make him an invaluable asset to the SMT team.